Welcome to Alderney Casino (“we”, “us”, “our” or “the Website”). This Privacy Policy explains how [Legal Name / Trading Name] collects, uses, stores, shares and protects personal data when you visit or interact with https://alderney-casino.com/.
We are committed to handling personal data responsibly and in accordance with applicable data-protection law, including the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (“PECR”), where applicable.
Please read this Privacy Policy together with our [Cookie Policy] and [Terms and Conditions].
1. Who We Are
For the purposes of UK data-protection law, the data controller responsible for your personal data is:
[Alderney Gambling Control Commission]
Email: [email protected]
Address: St Anne’s House Queen Elizabeth II Street Alderney, Channel Islands GY9 3TB
Alderney Casino is an independent informational website. Unless we expressly state otherwise, we do not operate an online casino, accept gambling stakes, process payments, manage player accounts or provide gambling services directly to visitors.
2. Personal Data We Collect
The personal data we collect depends on how you use the Website and which features are available.
We may collect the following categories of information:
| Category | Examples | How we collect it |
|---|---|---|
| Technical and device data | IP address, browser type, operating system, device type, language settings and screen resolution | Automatically when you browse the Website |
| Usage data | Pages viewed, links clicked, referral source, visit date and time, approximate location and interactions with Website features | Through server logs, analytics tools and cookies, where permitted |
| Contact data | Name, email address and the content of your message | When you contact us by email or submit a contact form |
| Preference data | Cookie choices and communication preferences | When you make selections through the Website |
| Affiliate and referral data | Clicks on external links, referral identifiers and campaign information | Through affiliate links and tracking technologies, where you consent or where otherwise permitted |
| Correspondence records | Emails, enquiries, feedback and support requests | When you communicate with us |
We do not intentionally collect special-category personal data, such as health information, political opinions or religious beliefs. Please do not send this type of information to us unless it is strictly necessary and we have requested it.
We also do not request payment-card details or gambling-account credentials through the Website.
3. How We Use Personal Data
We use personal data only where we have a valid legal basis and a clear purpose. The lawful basis will depend on the specific processing activity.
| Purpose | Data used | Lawful basis |
|---|---|---|
| Operate, secure and maintain the Website | Technical and device data, logs and security information | Legitimate interests in operating a secure and reliable Website |
| Respond to enquiries and provide support | Contact data and correspondence records | Legitimate interests in responding to visitors; consent where applicable |
| Analyse Website performance and improve content | Usage, technical and preference data | Consent for non-essential cookies; legitimate interests for strictly necessary operational analytics where applicable |
| Remember cookie preferences | Preference data | Legal obligation and legitimate interests in recording consent choices |
| Measure affiliate referrals or marketing performance | Referral, usage and device data | Consent for non-essential cookies; legitimate interests where no consent is required by law |
| Comply with legal obligations and enforce our rights | Relevant personal data and records | Legal obligation, legitimate interests and, where relevant, the establishment, exercise or defence of legal claims |
Where we rely on consent, you may withdraw it at any time. For cookie-related consent, you can change your choice through the [Cookie Settings] link or tool available on the Website.
Where we rely on legitimate interests, we consider and balance our interests against your rights and freedoms. You may have the right to object to processing based on legitimate interests.
4. Cookies and Similar Technologies
We use cookies and similar technologies to help the Website function, remember preferences, understand visitor activity and, where you consent, measure marketing or affiliate performance.
Strictly necessary cookies may be used without consent where they are required to deliver the Website or a service you request. We seek consent before placing non-essential analytics, preference or marketing cookies on your device.
For detailed information about the cookies we use and how to manage your choices, please read our [Cookie Policy].
5. Who We Share Data With
We may share personal data with trusted service providers where this is necessary to operate, secure or improve the Website. Depending on the tools actually in use, these may include:
- Website-hosting and infrastructure providers.
- Website developers, security providers and technical-support services.
- Analytics and consent-management providers.
- Email, customer-support or form-submission providers.
- Affiliate networks and marketing partners.
- Professional advisers, such as legal, accounting or insurance advisers.
- Regulators, law-enforcement bodies, courts or other authorities where required by law.
We require service providers that process personal data on our behalf to use it only for authorised purposes and to apply appropriate security measures.
We do not sell personal data.
6. International Transfers
Some service providers may process personal data outside the United Kingdom. Where this happens, we take appropriate steps to ensure that personal data receives a level of protection required by applicable data-protection law.
These safeguards may include an adequacy decision, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or another legally recognised transfer mechanism.
The countries involved will depend on the third-party services we use. If you would like more information about international transfers relevant to your data, please contact us using the details below.
7. Data Retention
We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, including legal, regulatory, tax, accounting and security requirements.
Our typical retention periods are:
- Contact enquiries and correspondence: up to [12/24] months after the matter is closed.
- Website logs and security records: up to [30/90] days, unless a longer period is needed to investigate a security incident or meet a legal obligation.
- Analytics data: according to the retention settings of the relevant analytics provider, normally up to [14/26] months.
- Cookie-consent records: for as long as necessary to demonstrate and manage your consent choices, normally up to [12/24] months.
- Affiliate-referral data: for the period required to verify referrals, prevent fraud or resolve disputes, normally up to [12/24] months.
We may retain information for longer where necessary to establish, exercise or defend legal claims, or where required by law. ICO guidance states that privacy information should explain retention periods and the recipients with whom personal data is shared.
8. Your Rights
Subject to applicable law, you may have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete personal data.
- Request deletion of your personal data in certain circumstances.
- Request restriction of processing in certain circumstances.
- Object to processing based on legitimate interests or direct marketing.
- Request the transfer of certain personal data to another organisation, where applicable.
- Withdraw consent at any time, where processing is based on consent.
- Complain to the UK Information Commissioner’s Office (“ICO”).
To exercise your rights, please email [[email protected]]. We may need to verify your identity before responding to a request.
You can complain to the ICO if you are unhappy with how we use your personal data. Details are available on the ICO website. We would appreciate the opportunity to address your concern first.
9. Children and Age Restrictions
The Website is intended for people aged 18 or over, or the minimum legal age for accessing gambling-related content in their location.
We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us promptly. We will take reasonable steps to delete it where appropriate.
10. Automated Decision-Making
We do not make decisions about you based solely on automated processing, including profiling, that produce legal effects or similarly significant effects.
Some third-party providers may use automated tools for analytics, security, advertising or affiliate measurement. Such processing is governed by the applicable provider’s privacy information and your cookie choices.
11. Security
We use appropriate technical and organisational measures intended to protect personal data from unauthorised access, accidental loss, misuse, alteration or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
For more information about our approach to Website and information security, please read our [Security Policy].
12. Third-Party Links
The Website may include links to third-party websites, including online casinos, gambling operators, affiliate networks and other service providers.
We do not control third-party websites and are not responsible for their privacy practices, content or security. Please review the privacy policy of each third-party website before providing any personal information or registering for its services.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our processing activities, technology, service providers or legal obligations.
The latest version will always be published on this page with an updated “Last updated” date. Where changes are material, we may provide additional notice where appropriate.
14. Contact Us
If you have questions, concerns or requests relating to this Privacy Policy or our handling of personal data, please contact:
[Alderney Gambling Control Commission]
Email: [email protected]
Address: St Anne’s House Queen Elizabeth II Street Alderney, Channel Islands GY9 3TB